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BIZ GUEST

I practice being a “Servant Leader”. I believe I am
Ms. Ngo Lan Anh here to create an environment where the team can Mr. Prasanna De Mel
Chief Compliance Officer flourish, to clear the runway for the team and Chief Risk Officer
ensure they have what they need to achieve our
collective vision and mission. I hope to give the
As a professional Compliance O"cer and a team confidence that “nothing in impossible” and Standard Chartered Bank offers its employees
certified Executive Coach, I am attracted by the to strive to achieve success in their own ways. a unique work culture. This led me back to the
alignment between my core values and the banks’ company for a second stint over a decade ago.
valued behavior that provide the guiding principles The bank gives me freedom and accountability
for me to do the right thing in both my personal to make a real difference through the work I do.
and professional decisions. I love the bank’s Ms. Nguyen Ngoc Lan Anh It challenges me where I could do better and
culture, which provides equal opportunity for Chief Technology & Operations always encourages me to look for new
everyone’s learning and growth. I can see myself Officer opportunities for innovation.
succeeding in and enjoying various areas of the To me, leadership is clearly more than just
organization, from Finance to Compliance and to At Standard Chartered, I have opportunities to delegating tasks and pushing people beyond
Coaching, which I am passionate about. work in various positions and across different their performance limits. It is about setting clear
Leadership is about Action, not about a position or locations. I love the bank’s culture of focusing on goals, leading by example, and being able to
a title. If your Actions inspire others to dream nurturing talent and creating psychological work with the team through challenges. I believe
more, learn more, grow more, and become more, safety in the organization, and as a people leader in standing by the team when they fail and
you are a Leader. supporting them to rise again. It is when all of
at the bank, I consistently strive for the bank’s
values of Better Together, Never Settle, and Do this comes together that a team feels motivated
the Right Thing. and empowered to deliver results.
Mr. Harmander Mahal To me, leadership and learning are indispensable.
Head of Consumer, Private and Leaders aren’t born; they are made. The essence
Business Banking of leadership is having a strategic vision and
mobilizing all human, financial, and other
resources to realize the vision in an optimal and
Vietnam has always been Standard Chartered’s sustainable manner with an innovative and growth Ms. Nguyen Thuy Hanh
strategic focus market globally. Its impressive mindset, taking into account both a local and Head of Corporate, Commercial
economic success and untapped potential make it global perspective. As a leader, I always focus on and Institutional Banking
an exciting market. The country boasts a vibrant, developing and growing the team to ensure they
digitally-savvy, and youthful population, creating a can move and adapt very quickly for great My two answers can be combined. I enjoy the
unique landscape conducive to innovation and performance, through ambiguity and complexity, collaborative and agile working environment at
economic prosperity. if any, in the business context to achieve the Standard Chartered, which allows us to work
Great leaders inspire and empower those around organization’s agenda and targets, where together with all of the colleagues in our
them to be the best versions of themselves. everyone will thrive in an aspired environment of network, despite the physical borders and
Leadership is about providing the tools and ambition, action, and accountability. Think Client, cultural differences, to achieve shared goals. We
platforms necessary for personal and collective Think Global, Think Future, and Be Human, Be stretch ourselves and challenge each other for
improvement.
Servant, Be Brave is my motto for leadership. innovative solutions that bring value to our
clients, our people, our shareholders, and the
community. In a rapidly evolving world, the bank
Ms. Cao Thanh Huyen serves as a crucial platform for us to not only
Head of Macro Trading and Ms. Trinh Nhu Quynh learn but also to experiment, encounter failure,
Financial Markets Head of Corporate Affairs, and, ultimately, grow.
Brand and Marketing
Standard Chartered sets clients and the
community at the center of its strategy and makes The bank’s culture is the key reason I decided to
this a rule of thumb in its daily operations. It is a work here. I have been working for the bank for
place where employees can be successful without over 12 years, and I love the team spirit and
compromising their true selves, as the bank sees positive relations with my colleagues and peers Ms. Tran Minh Huong
diversity and inclusion as a strength to provide a in the franchise. Work-life balance is also an area Head of HR
more comprehensive service to our clients. of focus at the bank, and I always have the
I believe that a great leader comes with a clear freedom to do my job. The bank also
vision of where to go, authorizes people to do incorporates values into its culture, and builds a I am fortunate to have grown with Standard
what they think is best, and appreciates the good solid framework for attracting and retaining Chartered for most of my career. The key
performers.
clients and talented employees. Standard reasons keeping me with the bank for so long is
Chartered provides growth opportunities that that I can see a better version of myself every day
motivate staff to learn more to take the bank to and every year, as there are plenty of learning
new heights. All of this makes me feel proud to opportunities. And, most importantly, the
Mr. William Yeo work for Standard Chartered. purpose and values of the bank are very close to
Head of Audit I strongly encourage frequent open discussions me and resonate with my own.
among team members to identify and agree upon Leadership is about Aspiring, Inspiring, and
solutions. I am also consistent in what I expect Executing, which are well stated under the
I have been with Standard Chartered for the last from my team and how I manage results. My bank’s leadership agreement. Leaders should
ten years. On a daily basis, I see the bank team and I are encouraged to listen to each other have strong aspirations and the ability and
embedding its valued behaviors of Do the Right as much as possible and to let our actions speak. passion to inspire others to shine and reach
Thing, Never Settle, and Better Together into its I set a clear vision for the team, and team their full potential. Leaders are expected to
policies, processes, and client relations. I am members don’t hesitate to respond. I trust my set out a compelling vision and foster
proud of my role, as I am able to contribute to team and don’t hesitate to take responsibility collaboration for the team to work towards a
helping the bank achieve its long-term ambition when the team fails, while also giving them credit common goal. Leaders could be those who are
of creating a brighter future in the communities when they succeed. I am there to serve my team, setting a great example and take the lead to
it operates in. not on the other way around. make a positive change.

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